01 / Security
To stop abnormal logins
If there are repeated failed attempts from the same phone, a warning is issued and thus account security remains strong.
5GBD App Privacy Policy
This page explains what data is collected, why it is collected, and how it is stored when using the 5GBD App in Bangladesh; data protection, cookies, and user rights.
Metric
4.2/5
Average Rating
Metric
10,158
Reviews
Metric
345,404
Active Users
Metric
99.4%
Uptime
What information do we not
Opening an account in the 5GBD App stores name, phone number, device information, and login history; many Dhaka users set up with bKash, Nagad, or Rocket, so transactions are easier to reconcile.
Some information is automatically collected, such as IP address, browser type, and session time; these help security and detect failed logins.
Summary
- Account profile and contact information
- Device, app version, and session data
- Preferences obtained from cookies
- Messages and complaints sent to support
Why is this data kept?
02 / Service
Remember preferences
Your language, session, and loading preferences are saved, so you do not need to set the same settings repeatedly.
03 / Help
Detect problems quickly
If log files exist, tickets can be matched quickly; tracing is easy even on Dhaka's busy network.
Is data shared with third parties?
Data is shared only when necessary; for example, for payment verification, security checks, and legal requests; information is not shared outside Bangladesh for unnecessary sales or advertising.
We enforce strict limits; partners see only job data, not the full account; when verified via bKash, Nagad, or Rocket, a reference number is used, not a name.
When can data be shared?
- During payment reconciliation
- During account security verification
- On legal requests
How long is data kept?
During an active account, core data is kept; after account closure, for security, accounting, and complaint verification, some logs remain for a limited time.
When no longer needed, unnecessary data is deleted or anonymized; the data retention steps for this service, in operation since 2022, are clear.
What you will see
- Session logs are rotated at fixed intervals
- Old support tickets go to separate archive
- Unnecessary cookies are regularly deleted
What rights do you have?
You can view, correct, restrict, or delete your own data; if there is a wrong phone number or name, inform support to start the correction process.
01 / View
Know what is kept
Ask what information is in the account; support can provide a copy or summary.
02 / Correction
Correct incorrect
If wrong number, name, or device details are found, they can be updated, making verification easier
03 / Delete
You can request data deletion
Requests to remove unnecessary data can be made, aside from limited legal logs
How do cookies work?
Cookies are small files that help keep you logged in, remember preferences, and speed up loading.
If you want, some cookies can be disabled from browser settings, but then you may have to sign in to 5GBD Login repeatedly.
Cookie usage
- Keep login session
- Remember preferred language
- Identify security risks
How to understand 5GBD App privacy controls?
These steps will be helpful once viewed, especially for those opening the app with the 5GBD APK or 5GBD Download.
01 02 03
View profile
Verify personal information in account settings
01 02 03
Set cookie preferences
Change permissions in the browser or app
01 02 03
Send support request
Send a message about privacy
If you need more FAQ page More Help Center See security details Terms Good for learning
Who to contact about privacy?
Contact via email or support ticket before registering on 5GBD; if you have questions, ask there.
In Bangladesh, from Dhaka and other cities, the rule applies; in a single-line message, include subject, account, and issue type to speed up.
In the 5GBD App, privacy rules, simple data protection, cookies, and user rights are clearly written here.